When did you send it to her? She posted on Friday and as of now it is the still the weekend. I doubt she is in the office as it is Sunday.
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Originally posted by Marylou23 View PostMost don't update on time, the updates are like a sentence long...its and act of congress to get a good DETAILED update, and oh my god SIGNED PAPERWORK what is so hard about faxing something (also we know when somethings forged/we have a copy of the contract with the DB's signature..so think again on those VSF's)...but heaven help us if we say one thing...its an automatic I'm quitting ,I'm holding your cars, I'll call all your clients BLAH BLAH BLAH....that behavior is REAL professional, GO DIRECT WITH THAT BEHAVIOR...GOOD LUCK!
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I also work for a forwarding company although I prefer asset mgmt co because forwarding co has become synonymous with negativity. I have to agree with Ziggy....communication is the key to a mutually beneficial relationship between the agent and forwarder. Both parties must enter in the contract with clear expectations of one another. These expectations need to be well defined...
*Fees the agent is willing to work for and coverage areas
*Time frame for payment for services rendered
*Quality of work expected(# pics on condition report, # of updates per week, etc)
And we are essentially the middle man...we try to keep the agent as well as the lender satisfied. We also tell our lenders to provide all details possible when assigning out a case...the more info upfront the better. As in any relationship-be it business or personal, there will be issues that arise which will need to be addressed but there again...Communicate. If I don't know what the problem is, I can't fix it.Kel
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marylou....you get what you pay for and cadillacs aint cheap....they're will be alot less forwarders this time next year, only the ones who understand that agents are the key will survive....bc, forwarders are UNABLE to pick up ANY cars....so a hint to all you forwarders, keep on talking to us like we're trash and easily replaced, keep on slow paying.....keep on with the multiple addys on a contingent basis with absolutely no skip work done on the forwarder end.....keep on tho cause there are plenty of credible forwarders ready to take your clients
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Bryan is right...you get what you pay for...quality over quantity any day. And R-E-S-P-E-C-T....forwarders as well as lenders need to be respectful of agents. After all, it is the agent that goes into dangerous situations to pick up your assets while you sit behind a desk all day!!!
Originally posted by Bryan/Faith Financial View Postmarylou....you get what you pay for and cadillacs aint cheap....they're will be alot less forwarders this time next year, only the ones who understand that agents are the key will survive....bc, forwarders are UNABLE to pick up ANY cars....so a hint to all you forwarders, keep on talking to us like we're trash and easily replaced, keep on slow paying.....keep on with the multiple addys on a contingent basis with absolutely no skip work done on the forwarder end.....keep on tho cause there are plenty of credible forwarders ready to take your clientsKel
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I got a call from a Forwarder this morning yelling about how I did not update a few
of her accounts over the weekend. she went on screaming at me like I was a little kid for 2 or 3 minutes. when she finally let me get a word in I told her I shouldn't have to update stuff I pick up. then she started yelling at me again for a minute or 2 and after she took a break to catch her breath i told her to check her fax she said she had nothing on her fax and i politely asked her to check again. She came back to the line and said her fax machine got unplugged... she didn't like it when i asked to be transferred to a vendor management supervisor
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I don't know if we do or not, but if you will send me your email, company name & #, I will have our agent coordinator send you our sign-up packet. My email is [email protected]
Originally posted by TotalAssetRecovery View PostSeaKelly- you wouldn't happen to need someone in DE MD NJ PA would you?Kel
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there ARE credible and good forwarders.....the power is in our hands to weed out the chaff....CARS is top notch in our book.....last week we cut 3 of the more undesireable forwarders loose.....i'm currently working on an article outlining how to maximize profit with forwarders....i was an insider with RS....i own a forwarding company as well as a repo company in a large mkt....i see the contracts and know what and should be done for us agents....i'm doing it.....b
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