No announcement yet.

Police Relations


  • Police Relations

    Police Relations
    I have seen many repo agents that just can’t get along with the police. They look at the police with an “us and them” and it is one of the greatest mistakes that can be made. It is up to you, but I would rather have a good working relationship with police departments, than to be constantly butting heads with them. Your relationship with the police can either hurt you or help you. If you are on a friendly basis with police personnel, then I can assure you that it will make your job easier. The police can and often will share valuable information about debtors and the collateral that you are trying to repossess. I have found that a large percentage of debtors often have had multiple police contacts. How many times have you gone to the police department to turn in a repo order and the dispatcher’s eyes have lit up when they see the name of the debtor? Often times you will hear comments like “He is a real jerk” or “He hangs out at the bar up the street”. Sometimes a dispatcher will tell you that you will not find the debtor at the address listed on the repo order. They may tell you that he has moved and living with his mom or moved to another house. If you have a good working relationship with the police department, they might even check their in house computer records and give you an address that officers last had contact with the debtor. If the debtor has been arrested, often times the booking information will contain his place of employment, relatives address and what bond company he used when he was bonded out of jail. At that point you have several leads that can help in locating your debtor and getting the collateral picked up. You can check his employment, contact relatives and check with the bondsman to see if he knows where the debtor is living. Sometimes the contact that the police have had with the debtor has involved the collateral that you are looking for. Many times the vehicle has been impounded due to an arrest. If the debtor is up for repossession, he most likely will not have the money to pay the impound and storage fees that are owed on the vehicle. At that point, you can contact the tow firm, find out what the fees are and relay that information to your client. This saves you a lot of time and money looking for a vehicle that is sitting in a police impound storage lot. The cost of gas these days warrants a quick repo. No repo company wants to pour cash down the gas tank, when investigative questions and phone calls can locate many of the vehicles. Another reason to develop good working relationships with your local police departments is because sooner or later a debtor is going to call the police on you. If the police are called and they arrive and see a repo man that they always have problems with, then I can assure you that you will be sent on your way. If they like you, then they may explain to the debtor that they can’t get involved and will not stop you from repossessing their vehicle. Positives are always better than negatives. It is up to you if you want to fight the system, but remember the police always win. If you are always locking horns with the police, I can promise you that you will never live up to your potential in the repossession industry. In a future article, I will discuss how you can build positive relationships with police departments and increase your collateral pick up rate as a result of having the police “on your side”.

    Please fell free to start a thread in the forum if you have any further information on this topic that you would like to share.
      Posting comments is disabled.

    Latest Articles


    • Repo Agents Hate To Door Knock

      The Repo Man Is At the Door

      Nobody wants to door knock, they just want to steal the car. Repo agents always want more time to do a drive by and hope that the vehicle will eventual turn up. They do not want to scare the debtor into running or hiding the vehicle by tipping him off that he is up for repossession.

      There are several problems with that way of thinking. The first is that the vehicle is not showing anyhow and the second is that the debtor probably already knows...
      12-28-2018, 07:23 PM
    • Flacars con 2010
      This was my first time to attend a FLACARS convention and I have to say I was impressed! Everything was first class from the food, to the resort, to the seminars. There were seminars on proposed Florida legislative changes, fleet safety operations and the Fair Debt Collection Practices Act. LPR technology was presented by two vendors and there was also a collateral remarketing seminar. The highlight of the conference was an awesome skip tracing seminar, which was taught by Michele...
      12-28-2018, 06:28 PM
    • Repossessions and Collateral Damage

      Accidents Happen

      Repo agents are often dealing with volatile situations that put an enormous amount of stress on them. There are times when they are snatching a car from a tight space. Many times agents are driving at night and are sharing the road with sleepy drivers, drunk drivers and have their sight hindered by the darkness. If you are going to be in the repossessing business, then you must come to terms with the fact that accidents are going to happen. Collateral is going to get...
      12-28-2018, 06:25 PM
    • Handling Personal Property
      Personal Property
      Repossession companies have to be careful with personal property that is found in the cars they pick up. If property is mishandled, damaged or lost, it could cost your company money. You need to make sure that you follow your state laws as well as the lender’s contractual agreement with you when it comes to personal property. You need to do a detailed inventory of all personal property found in the vehicle. Place all of the personal effects found in a cardboard box and label...
      12-28-2018, 06:23 PM
    • Give Back to the Community

      Repossession Companies Can Donate To Many Worthy Causes

      I do no think that I can neglect this area in the writing of articles on how to build a successful repossession company. I truly believe the statement “what goes around comes around”. If you are a dirty player and always out to hurt people, you will get it paid back someday. Those paybacks can really hurt. Being a business owner is a big responsibility in more ways that one. Sure it is difficult to manage employees, keep your trucks...
      12-28-2018, 06:20 PM
    • Lenders and Their Recycled Repossession Orders
      "Old Paper"
      Lenders have a tendency to pass old orders around to different auto repossession companies. Every veteran agent has been through it when they talk to a debtor and they hear “I told the other guy I would pay” or “Are you with – insert your competitor’s name here”. Immediately you know you have a repossession order in your hand that someone else has worked.

      I often wonder if the lenders do this to see if agents are working accounts or if they do not trust us....
      12-28-2018, 06:16 PM