Click image for larger version  Name:	successful-auto-repossession-business-if-it-aint-broke-dont-fix-it.jpg Views:	1 Size:	19.3 KB ID:	87898 If it ain't broke, don't fix it! If you get a great system going with your auto repossession business, then do not change a thing. Of course, if recurring problems come up that affect your business, you will have to make minor or major adjustments - depending on the problem. But, by all means, if things are flying right, then do not change your course of direction. If a small problem does come up and a change needs to be implemented, then tweak things "mildly" - no major changes. Making a change can affect the entire operation of your auto repossession company, and, if things are pretty much running smoothly, you do not want to do that. Do not change your office staff unless you absolutely have to.

One of the things that was the ruin of the repo company in this series was that out of nowhere they decided to make changes for no reason at all. They fired one of the best skip tracers they had because of a personality conflict. He was doing an awesome job, but he could not get along with one of the owner's sons. The son decided to go on a campaign to get rid of him and was successful at getting him tossed. The skip tracer went to work for one of the company's competitors and, slowly but surely, began to pull business away to his new place of employment.

You also do not want to have a high turnover rate of the repomen you have working for you. Making changes in your field agents can negatively affect your business, as well. Not only should you not change the repossession agents you have working for you, you should also try to not change their routine.

The next unnecessary change that they made at the company discussed in this series was to "shake up" the repo agents by shuffling the areas in which they worked. For the most part, the recovery rates of all the agents were really good, but they thought they were getting too comfortable working the same areas. They also were trying to punish a couple of the guys - once again over personality conflicts. They had drivers that normally worked in areas close to their homes driving 50 or more miles to work an area another agent used to cover. Then, they had the agent from that area going the same difference to the other guy's area. Pure insanity! These repomen had developed contacts, knew the streets, knew the hiding places and had decent relationships with the police departments in the areas they had worked in. Now, they had to start from zero, and it showed in their recovery rates. The lenders began to notice that it was not business as usual, and that something had changed. I can be a bit outspoken, and I voiced my concerns to the owner. He appreciated the input, but his kids did not. They began to target me and accused me of getting in the middle of the family business.