Hey All,
I was hoping to get a little feedback about an issue I'm having....
I recently started billing my ONLY REAL Client for storage (after 20 days) and immediately after doing so I received this reply:
ALL OF A SUDDEN YOU HAVE STARTED BILLING STORAGE AFTER 20 DAYS. WE HAVE BEVER DONE STORAGE INVOICES IN ALL THE TIME WE HAVE BEEN WORKING TOGETHER. I AM REQUIRED TO GIVE MY CLIENTS 15 -20 FREE STORAGE. I HAVE SPLIT THE REDEEM FEES WITH YOU 50-50 RATHER THAN PAY A FLAT FEE FOR REDEEM, INSTEAD OF STORAGE.I COULD HAVE PAID A FLAT $50 FEE TO REDEEM THE VEHICLE, BUT FELT WE ARE PARTNERS IN THIS. I MAKE A VERY SMALL PROFIT ON THE REPO FEES AND THE FEW DOLLARS I GET ON STORAGE MAKES THE DIFFERENCE. NONE OF MY AGENTS HAVE EVER CHARGED ME FOR STORAGE. IF THIS IS GOING TO BE THE CASE WITH YOU I WILL HAVE TO FIND SOMEONE ELSE TO DO MY WORK. I THOUGHT WE WERE WORING AS PARTNERS IN THIS REGARD.
Sooooo, I've been doing sub-work for this Company for almost a year and a half and cover areas in 2 states for them. I never agreed to free storage and as a sign of good faith, just never billed since most cars got picked up within 10-15 days. They have 1 client who's cars (1-3 per month)stay on my lot for 35+ days and those are the ones I've begun invoicing for. I don't think i'm being unreasonable, the $400-$500 or so would help cover some of the rent for my lot. This company has no trucks, they pass off the work to I beleive 5-6 other Agents in and around 3 states and all but the Agent near the Company itself store the vehicles in their own yards until transported to auction. The company itself shares a lot with another repo & tow company.
T
heir papaer is 50%-50% and on a good month I may pick up 8-10 cars. The repo fee is lousy and the only extra revenue generated is from delivering some repos back to one of their clients who have GPS trackers in some of their cars which is always nice (when it works).
Redemptions are pretty much non-existent, I literally can count on 1 hand the redemptions we've had this year and even from that they want half of the fees.
Between insurance, fuel, tolls ($26-$39), routine truck maintenance, and the storage lot, I'm usually left with less than nothing.
Thank God I've never had any serious issues with my self-loader but yesterday my truck's tranny gave out on me while enroute to deliver a repo to their Client, and in the middle of the highway of all places. Of course, I had to have the truck and the repo towed back to my place which wasn't cheap and now need to have the truck repaired if I want to continue doing business, which I'm not sure I even want to.
I know most of this is my own fault for getting much too comfortable with this Client but I think it's completely unfair for them to think they don't have to pay storage because I never charged for it before. I love my work and don't want to shut down but I didn't like their reply to my stroage invoices and actually am insulted by it. Should I try and pretend to reason with them and explain what they should already know, that I need to charge for storage so that I can at least cover a portion of my rent on the lot, I mean storage lots aren't cheap in my area! Or should I just say NO STORAGE, THEN KISS MY ***, GO AHEAD AND TAKE YOUR WORK ELSEWHERE!
Any input you guys may have, good or bad would be GREATLY appreciated!
May You all and Your Families Have a Safe Holiday Season and a More Prosperous New Year!!!!
I was hoping to get a little feedback about an issue I'm having....
I recently started billing my ONLY REAL Client for storage (after 20 days) and immediately after doing so I received this reply:
ALL OF A SUDDEN YOU HAVE STARTED BILLING STORAGE AFTER 20 DAYS. WE HAVE BEVER DONE STORAGE INVOICES IN ALL THE TIME WE HAVE BEEN WORKING TOGETHER. I AM REQUIRED TO GIVE MY CLIENTS 15 -20 FREE STORAGE. I HAVE SPLIT THE REDEEM FEES WITH YOU 50-50 RATHER THAN PAY A FLAT FEE FOR REDEEM, INSTEAD OF STORAGE.I COULD HAVE PAID A FLAT $50 FEE TO REDEEM THE VEHICLE, BUT FELT WE ARE PARTNERS IN THIS. I MAKE A VERY SMALL PROFIT ON THE REPO FEES AND THE FEW DOLLARS I GET ON STORAGE MAKES THE DIFFERENCE. NONE OF MY AGENTS HAVE EVER CHARGED ME FOR STORAGE. IF THIS IS GOING TO BE THE CASE WITH YOU I WILL HAVE TO FIND SOMEONE ELSE TO DO MY WORK. I THOUGHT WE WERE WORING AS PARTNERS IN THIS REGARD.
Sooooo, I've been doing sub-work for this Company for almost a year and a half and cover areas in 2 states for them. I never agreed to free storage and as a sign of good faith, just never billed since most cars got picked up within 10-15 days. They have 1 client who's cars (1-3 per month)stay on my lot for 35+ days and those are the ones I've begun invoicing for. I don't think i'm being unreasonable, the $400-$500 or so would help cover some of the rent for my lot. This company has no trucks, they pass off the work to I beleive 5-6 other Agents in and around 3 states and all but the Agent near the Company itself store the vehicles in their own yards until transported to auction. The company itself shares a lot with another repo & tow company.
T
heir papaer is 50%-50% and on a good month I may pick up 8-10 cars. The repo fee is lousy and the only extra revenue generated is from delivering some repos back to one of their clients who have GPS trackers in some of their cars which is always nice (when it works).
Redemptions are pretty much non-existent, I literally can count on 1 hand the redemptions we've had this year and even from that they want half of the fees.
Between insurance, fuel, tolls ($26-$39), routine truck maintenance, and the storage lot, I'm usually left with less than nothing.
Thank God I've never had any serious issues with my self-loader but yesterday my truck's tranny gave out on me while enroute to deliver a repo to their Client, and in the middle of the highway of all places. Of course, I had to have the truck and the repo towed back to my place which wasn't cheap and now need to have the truck repaired if I want to continue doing business, which I'm not sure I even want to.
I know most of this is my own fault for getting much too comfortable with this Client but I think it's completely unfair for them to think they don't have to pay storage because I never charged for it before. I love my work and don't want to shut down but I didn't like their reply to my stroage invoices and actually am insulted by it. Should I try and pretend to reason with them and explain what they should already know, that I need to charge for storage so that I can at least cover a portion of my rent on the lot, I mean storage lots aren't cheap in my area! Or should I just say NO STORAGE, THEN KISS MY ***, GO AHEAD AND TAKE YOUR WORK ELSEWHERE!
Any input you guys may have, good or bad would be GREATLY appreciated!
May You all and Your Families Have a Safe Holiday Season and a More Prosperous New Year!!!!
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